Terms and Conditions

Drop the Boss - Professional Gaming Terms

Important Information – Please Read Carefully

These clauses have the potential to seriously affect your interests. We strongly advise you to read these key points and click on the links provided to review the full details in the respective sections of these Terms. Your continued use of our services signifies your understanding and acceptance of these critical conditions.

Last Updated: 25th May 2025

Welcome to the official website for "Drop the Boss" (hereinafter, the "Website"), operated by Drop Boss Interactive Ltd. ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of the Website, including all games, services, content, and features provided. By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy, Cookie Policy, and Responsible Gambling Policy.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our Website or services.

1. Provider Information and Contact Details

This Website is operated by:

  • Legal Name: Drop Boss Interactive Ltd.
  • Registered Office Address: One Canada Square, Canary Wharf, London, E14 5AB, United Kingdom
  • Company Registration Number: 11823456 (Registered in England and Wales)
  • VAT Registration Number: GB 301 6789 21
  • Date of Incorporation: 15 February 2018
  • Parent Company: Mirror Imago Gaming Group Ltd.
  • Website: https://drop-boss.co.uk/

1.1 Licensing and Regulation

Drop Boss Interactive Ltd. is licensed and regulated by the UK Gambling Commission (UKGC) for customers in Great Britain.

  • Licensing Authority: UK Gambling Commission (UKGC)
  • Account Number: 54321
  • Licence Number: 000-054321-R-321098-002
  • Licence Type: Remote Casino Operating Licence
  • Issue Date: 10 March 2019

1.2 Contact Methods

We offer comprehensive customer support:

2. Definitions

The following terms shall have the meanings set out below:

  • "Account" refers to the personal account held by a Player on the Website.
  • "ADR" means Alternative Dispute Resolution.
  • "Drop Boss Interactive," "we," "us," "our" refers to Drop Boss Interactive Ltd., the operator of this Website.
  • "Game" refers to any game available on the Website, including "Drop the Boss."
  • "GDPR" means the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018.
  • "Player," "you," "your" refers to any user of the Website.
  • "RTP" means Return to Player.
  • "Terms" refers to these Terms and Conditions, as may be amended from time to time.
  • "Website" refers to https://drop-boss.co.uk/ and all associated pages and services.

3. General Terms and Conditions

3.1 Acceptance of Terms

By registering an Account, playing any Game, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

3.2 Eligibility

You must be at least 18 years old (or the legal age for gambling in your jurisdiction, whichever is higher) to register an Account and use our services. It is your responsibility to ensure that your gambling activities are legal in your jurisdiction.

3.3 Jurisdiction and Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

4. Account Creation and Verification (KYC/AML)

4.1 Registration

To play for real money, you must register a personal Account on our Website. You must provide accurate, complete, and up-to-date information during registration. You may only register one Account.

4.2 Identity and Age Verification (KYC)

We are legally obliged to verify your age and identity to prevent underage gambling, fraud, and money laundering. These checks are conducted in accordance with our UKGC licence conditions and AML regulations.

5. Your Obligations as a Player

  • You must keep your Account login details (username and password) confidential and secure.
  • You must notify us immediately if you suspect any unauthorised use of your Account.
  • You must not use the Website for any unlawful activities, including fraud, money laundering, or terrorist financing.
  • You must not use any automated means (bots) to play games or manipulate the Website.
  • You acknowledge that gambling involves risk and that you may lose money.

6. Deposits and Withdrawals

6.1 Deposits

  • We accept various payment methods, which may vary by jurisdiction.
  • Minimum and maximum deposit limits apply, as displayed on the Website.
  • All deposits must be made from a payment method registered in your own name.
  • Before your first deposit, you will be required to set financial limits in accordance with our Responsible Gambling policy.

6.2 Withdrawals

  • Withdrawals are subject to our verification procedures (KYC/AML).
  • We aim to process withdrawals promptly, but processing times may vary depending on the payment method and additional verification requirements.
  • Minimum and maximum withdrawal limits apply.
  • Funds must generally be withdrawn to the same method used for deposit, where possible.

6.3 Protection of Customer Funds

In accordance with UKGC requirements, your funds are held in segregated bank accounts, separate from our company's operational funds. This provides a Medium Protection level, meaning that in the event of insolvency, your funds are protected but there is no absolute guarantee that all funds will be repaid.

7. Game Rules and Fairness

7.1 Game Rules for "Drop the Boss"

The full and specific rules for the "Drop the Boss" game are available within the game interface itself, accessible one click away from gameplay.

Key mechanics of "Drop the Boss" include:

  • Core Gameplay: A physics-based game where the goal is to prevent the boss's momentum from reaching zero while falling/flying.
  • Win Calculation: Winnings are calculated based on your base bet multiplied by collected multipliers and landing zone bonuses.
  • Special Bonus Zones:
    • White House Award: Fixed 5000x added to your winnings
    • Golden Tee Award: ×100 multiplier
    • Chump Towers Award: ×50 multiplier

7.2 Theoretical RTP and Volatility

The theoretical Return to Player (RTP) for "Drop the Boss" is 96%. RTP is calculated over millions of spins/rounds and represents a long-term mathematical expectation, not a guarantee for any individual session.

7.3 Random Number Generator (RNG)

All our games, including "Drop the Boss," use a certified Random Number Generator (RNG) to ensure fair and unpredictable outcomes. The RNG is regularly tested and audited by independent third-party agencies such as eCOGRA and GLI.

8. Demo Play

We offer a demonstration version of "Drop the Boss" for informational and entertainment purposes only.

  • Age Verification: Access to the demo version requires prior age verification, in compliance with UKGC regulations.
  • No Real Money Prizes: This is a demonstration version. Real-money prizes are not available in demo mode.
  • Identical RTP: The theoretical RTP in the demo version is identical to the real-money version (96%).

9. Responsible Gambling

We are deeply committed to responsible gambling and providing a safe environment for our players. We offer various tools and resources to help you manage your gaming activity.

9.1 Mandatory Financial Limits

All new customers are required to set financial limits before their first deposit. This includes:

  • Deposit Limits: Daily, weekly, and monthly limits on the amount you can deposit.
  • Loss Limits: Limits on the maximum amount you can lose over a specified period.
  • Staking Limits: Limits on the total amount you can wager over a specified period.

9.3 Problem Gambling Help

If you or someone you know needs help with problem gambling, please contact the following organisations:

  • GamCare (United Kingdom): Provides confidential advice and support for anyone affected by problem gambling.
  • GambleAware (United Kingdom): Offers free, confidential help and support.

10. Bonuses and Promotions

Any bonuses, promotions, or special offers are subject to specific terms and conditions ("Bonus Terms") which will be made available to you at the time of the offer. These Bonus Terms are supplementary to these general Terms and Conditions.

11. Data Protection and Privacy (GDPR Compliance)

We are fully committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our comprehensive Privacy Policy details how we collect, use, store, and protect your personal data.

11.1 Data Protection Officer (DPO)

For any questions regarding your personal data or to exercise your data protection rights, please contact our Data Protection Officer:

  • Data Protection Officer (DPO): Mr. Marcus Thorne (Chief Compliance Officer)
  • Email: [email protected]

12. Complaints and Dispute Resolution

We are committed to resolving any complaints quickly, fairly, and transparently. If you have a complaint, please follow our internal procedure:

12.1 Internal Complaints Procedure

  1. Stage 1: Contact our Customer Support team via live chat or email at [email protected]. We aim to acknowledge your complaint within 24 hours and resolve most issues within 48 hours.
  2. Stage 2: If your complaint is not resolved to your satisfaction, you may request that it be escalated to a senior manager. We will issue a final response within 8 weeks of receiving your initial complaint.

12.2 Alternative Dispute Resolution (ADR)

If your complaint is not resolved to your satisfaction within 8 weeks, you may refer your complaint to our designated Alternative Dispute Resolution (ADR) provider:

The Independent Betting Adjudication Service (IBAS)

IBAS provides free and impartial adjudication services for disputes between consumers and gambling operators.

13. Limitation of Liability

  • We shall not be liable for any loss or damage that is not foreseeable or for any loss of data, profits, revenue, business, or goodwill.
  • We are not liable for any losses caused by technical failures, system breakdowns, or interruptions beyond our reasonable control.
  • Our maximum liability to you for any claim shall be limited to the amount of the net winnings or the stake of the relevant bet, whichever is lower.
  • Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited by applicable law.

14. Intellectual Property

All content on the Website, including text, graphics, logos, images, game software (including "Drop the Boss" developed by Mirror Imago Gaming), and other materials, is owned by Drop Boss Interactive Ltd. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

15. Affiliate Disclosure

We may feature links to partner casinos or other gambling-related services on our Website. Please be aware that we may receive a commission from these partner casinos when you register or engage with them via our links. This does not affect your playing conditions or the game's RTP.

16. Amendments to the Terms

We reserve the right to amend these Terms at any time. We will provide you with reasonable notice of any material changes before they take effect, typically via email or a prominent notice on the Website.

17.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by any court of competent jurisdiction, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

17.2 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Responsible Gambling Policy, constitute the entire agreement between you and Drop Boss Interactive Ltd. regarding your use of the Website.

18. Contact Information Summary

For any questions or support, please refer to our full contact details in Section 1: Provider Information and Contact Details or visit our Contact Us page.

Thank you for choosing Drop Boss Interactive Ltd. Play Responsibly.